To Address the recent minor service outages.

We know, that you know we’ve had some downtime in the past few days. This is totally and completely unacceptable and we’re working hard to correct it. But, in the interest of our customers, we’ll keep you in the loop with the insider scoop. Here’s what happened…

We’ve apparently, yet again, maxed out our servers. We’re literally hitting our limit of connections to apache. In essence, apache was forcing some people to wait in line for their connection to be processed. We’re taking measures to keep an eye on the servers effected, making sure this wasn’t malicious, and taking the time to allow more connections to apache.

During our investigation, we had a hour of downtime because we had to debug the situation. We apologize for this, and it has since been corrected. If you have any questions please open a ticket or contact us immediately.

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